Privacy Policy
Frequently asked questions
Here are some common questions about our company.
At Groovia, we collect only the necessary information to give you a smooth and safe shopping experience.
We may collect:
Personal Details: Name, email, phone number.
Shipping & Billing Address.
Payment Info: (processed via secure third-party gateways).
Order History & Preferences.
Why we collect this:
To process your orders and deliver them on time.
To send you order updates and important notifications.
To provide customer support and improve your shopping experience.
To occasionally send offers or updates (you can opt out anytime).
We use SSL encryption, secure servers, and trusted payment gateways to ensure your information is safe.
We DO NOT:
Sell or rent your data to anyone
Share your personal data with advertisers
We ONLY share data with:
Delivery partners (to deliver your order)
Payment processors (to handle transactions)
Analytics tools (to improve the website)
Your Rights:
You can request a copy of your data
You can edit or delete your data anytime
You can unsubscribe from marketing emails whenever you want
Cookies:
We use cookies to:
Remember your preferences Improve your experience
Understand how users interact with our site
(You can disable cookies in your browser settings)
Third-Party Links:
Our website or YouTube reviews may include links to other websites. We're not responsible for their privacy policies or content.